Do you buy or appraise comics?
No, we offer a Pre-Order Service for new comics and related items. We do not purchase or appraise items.
Do you accept returns and/or cancellations?
We purchase items from our distributors on a non-returnable basis. Subsequently, we must impose the same policy on our customers with the following exceptions: You receive an item that you…
When will I receive my order?
Orders are shipped during their respective Order Cycle or the next available shipment.
What are the acceptable payment methods?
We accept Visa, MasterCard, Discover and PayPal in $US Dollars.
Can Pre-Orders be changed after they are submitted?
Yes, if we haven't ordered the items for you from our distributors. Please call (800) 484-5432.
Can I place phone orders?
No, because of high volume of items we can only offer online orders at this time.
How do you sell your items?
Pre-Orders: We sell our items via the Pre-Order process. Customers place their orders in advance of publication. Orders generally ship 2-3 months after listed on our site.
What happens if items arrive after the Shipping Cycle?
They will be included in the next regular Shipping Cycle .
What’s an example of an item shipping early?
Example: An October shipping cycle item arrives in September and you placed an September order, it will be sent early.
What happens if my items ship from publisher early?
Items that arrive early will be included with a prior Order Cycle.
What’s an example of a Shipping Cycle?
Example: The October Shipping Cycle would be for items ordered during the August Order Cycle.
What’s the Shipping Cycle?
The Shipping Cycle refers to and begins when we access your account to ship your items.
Does the Order Cycle apply to all orders?
The Order Cycle applies primarily to Pre-Orders and Subscriptions.
Can I order items from previous Order Cycle?
An item from one Order Cycle may still be available to order in another cycle, but the price may be slightly higher.
How long does the Order Cycle last?
An order cycle goes from when new monthly products get added to the website until the next month's products get upload.