How often can I get shipments?
The shipping frequency applies to Pre-Orders, and lets us know how many times you’d like us to check your account each month for any in-stock items you’ve ordered. Once-a-Month is standard, followed by Twice-a-Month (for a service charge of $8.00), and Weekly (for a service charge of $24.00).
How much do you charge for shipping?
All Pre-Orders shipped to a continental U.S. address are charged a Shipping & Handling fee based on the subtotal of your order. The following chart lists the subtotal levels and corresponding charges for each. Please note, these charges will cover your initial shipment and all subsequent shipments of items from this Pre-Order, as many items often arrive later than the publishers original scheduled release date.
Orders shipped to addresses in Guam, Puerto Rico, Hawaii, Alaska and Military Addresses (APO/FPOs) are shipped via 1st Class U.S. Mail only. 1st Class U.S. Mail deliveries are not eligible for Twice-a-Month, Weekly shipping or Free Shipping. The charges can be found on the shipping page.
How is my order shipped?
All items are securely bundled in plastic bags (pre-order comics are not individually bagged and boarded, back issues and incentive covers are), and sent in sturdy packages.
All Pre-Orders shipping to a United States address (excluding PO Boxes, APO/FPOs, Alaska, Hawaii and all US protectorates) are assesed a shipping and handling charge based on the following chart.
Orders are shipped via UPS or USPS.
For Pre-Orders there is an $8.00 additional charge for Twice a Month shipping and a $24.00 additional charge for weekly shipping. Those customers who live outside the contiguous United States pay a different shipping rate (refer to the following charts). Please note, these charges will cover your initial shipment and all subsequent shipments of items from this Pre-Order, as many items often arrive later than the publishers original scheduled release date.
Very small shipments (approximately 3 or less comic books) may be sent via USPS First Class Mail.
Do you ship internationally?
Yes, we do! International deliveries are not eligible for Twice-a-Month shipping, Weekly shipping, or Free shipping on Backlist / Back Issue orders, and are shipped the 3rd Thursday of each month.
You can see our International Shipping rates by clicking here.
How do the Shipping Preferences (“Release” vs “Hold”) work?
Release means we’ll look at your account during your Ship Week for the current shipping cycle, and if anything from a previous order cycle is in stock, we’ll ship it for you, and charge your card $8.00 for the additional shipment. (Must have a valid credit card on file for this option.)
Hold means we’ll look at your account during your Ship Week for the current shipping cycle, and if anything from a previous order cycle is in stock, we’ll pull it for you, and set it aside for your next regular scheduled shipment. If no further orders are placed on your account, items will be held as they arrive until everything is in stock, then a last shipment will be sent with no additional shipping charge. (If you place a new order in the meantime, any previously held items will automatically be included with the scheduled shipment for that order.)
If you do not log into your account and select one over the other, your account will default to Hold, but you can change this at any time.
Changing from Hold to Release will ensure any held items will be shipped when your Ship Week next comes up, regardless of whether or not you’ve placed an order for the corresponding shipping cycle. Your Ship Week is displayed at the top of your Account Information page on our site.
Placing a new advance order each month will ensure continuous shipments each month (at no additional charge), subject to the availability of in-stock items you’ve ordered, when your Ship Week comes up during the current shipping cycle.
Held shipments can also be released by contacting Customer Service (an $8.00 shipping charge will be applied to your card) and they will usually be shipped within 24 hours during the week. Shipments released on Friday may not ship until the following Monday. Held orders from International Customers can be released but the exact shipping cost will be charged (contact customer service for more information).